FAQs

Purchase

Is my credit card information secure?

Your credit card data is safe and secure. Our online shopping cart complies with the Visa® Cardholder Information Security Program (CISP) to meet the Payment Card Industry (PCI) Data Security standards. 

What is the currency used?

All prices listed on this website are USD and all charges will be processed in USD.

What payment providers do you use?

Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and Shopify Pay

What if I make a mistake on my order?

Should you notice a mistake after your order has been processed, contact us immediately at sales@caddysackgolf.com. 

Is there a limit on the number of CADDYSACK units that I can order?

In order to provide the most economical shipping rates, order quantities are limited to the following:

For orders exceeding 32 units (2 cases of 16), please contact sales@caddysackgolf.com

Product	Order Limit
CADDYSACK - the Complete Package - Single Unit	1-8 units
CADDYSACK - the Complete Package - Case of 16	1-2 cases (32 units)

Returns

What is your return policy?

We stand behind the quality of the CADDYSACK. If you experience any quality issue with your CADDYSACK, we will replace or refund your order. Please contact sales@caddysackgolf.com

Shipping

Do you offer free shipping?

Free shipping is available on orders over $100.00.  This also includes international orders over $100.00.

What countries do you ship to?

Country	Carrier
Canada	Canada Post, UPS, FedEx, Purolator, Canpar
United States	USPS, FedEx
Australia, New Zealand, France, Italy, Germany, Spain and the United Kingdom (does not include British Forces)	DHL Parcel International Standard
International Orders	The customer is solely responsible for all customs, duties, taxes and other fees that are applicable for the order when they receive it in their ship-to country.

Please contact sales@caddysackgolf.com for a quote if your country is not listed above.

What are the shipping rates?

We offer economical flat rate shipping.